Back to Home page

Customer Privacy

tgcosmetics.com is dedicated to serving the transgendered and crossdressing community. It is focused on maintaining the privacy of its customers to ensure a safe shopping experience. tgcosmetics.com web site is secured by GeoTrust SSL (Secure Socket Layer) technology to ensure the confidentiality and privacy of customer information.

Secured site: The SSL technology makes sure your personal data is safely guarded by providing added security with a Secure Socket Layer (SSL) Certificate technology. When you provide your credit card number and other personal information, the secure SSL layer makes sure that all of this informaiton is encrypted or scrambled for a safe, secure transmission. The SSL technology ensures that only TG Cosmetics can interpret your information.

We do not share our customer personal information with anyone. All information is kept completely confidential.

Email addresses : We do not send out promotional emails to our customers. We do not maintain a customer address list for marketing purposes.

Your email address is used to respond to your queries and provide clarification about your order. Please take care to input it correctly. Special promotions, and new product information will only be sent to you if you are an active tgcosmetics.com customer or have specifically requested information.

All the information collected the course of your visit to our site is used to personalize your shopping experience and to help us improve our site. The information collected includes the web pages on our site where you have visited, your IP address and the personal information you have volunteered while making an order or filling out any questionnaires.

Security note about email: Please be aware that there continues to be many viruses and worms on the internet that spoof and mimic email addresses through individual email address books. tgcosmetics.com is hosted on a secure server that protects it from these viruses and worms.

tgcosmetics.com NEVER sends unsolicited emails or unsolicited emails with attachments to our customers or to anyone. As a practical security measure, you should maintain an anti-virus software on your computer at all times. If you ever receive an email from tgcosmetics.com that has any attachments, such as .pif, .bat, .scr, .doc, .exe, .zip, delete it immediately!

Credit cards: Please be aware that our credit card receipts bear the name of our online shop, tg Cosmetics. If you would like to purchase a product but do not wish to use your credit card, we have provided a mail in order option. Check our Orders and Delivery page for more information about this.

Limited International credit card service: Our credit card service is offered to a limited number of countries out side of the US. Check our Orders and Delivery page for more information on this.

Order information: Please be sure you supply us with a correct email in case we need to contact you regarding your order.

Shipment Packaging: Our mailings are discreet and are plainly marked without our store name on the outside label. Your order is shipped in a plain white box with only our Post Office return address, "P.O Box 2450, Alexandria, VA 22301", on the outside shipping label. A receipt for the merchandise with the store name will be packed inside the shipping box wit the merchandise.

Customs itemizing forms: International shipping and U.S. Military base shipping with addresses out side of the states require a customs form to be completed with the sender's name and itemization of the content listing and costs of the merchandise on the outside of the package.

About our cosmetics

tgcosmetics.com is headquartered on the outskirts of Washington, D.C. The brand was established in 1999 as a division of its parent skin care/cosmetics company to fulfill the need for high quality beauty products for the transgenderd and crossdressing community in a convenient, confidential online environment.

Our color consultants and skin care experts have compiled high quality, "effective" beauty and makeup products for the transgendered, crossdresser and transvestite communities with a healthy attitude toward glamour and beauty. Our products give our shoppers "more" convenience, and "more" tips for putting it all together.

Our cosmetic products are not sold in department stores.

With cosmetics, the right color combinations make a difference between a made up look and a beautiful put together look. Our line of cosmetics include colors that are coordinated for specific skin and hair types to make them easy to choose and to avoid making a purchase mistake. The colors, makeup accessories and jewelry are chosen to add sizzle and give that something extra to your look, more beautiful for daytime and a hotter look for evenings and special occasions. The bottom line is that you get a total glamour look that works. Our makeup products can be bought individually or in pre-coordinated kits, whichever fits your own personal style and budget.

All of our cosmetic products are manufactured with high Quality Assurance Guidelines to ensure consistency and quality.

None of our cosmetics have ever been used in animal testing.

We're always looking for ways to enrich our products line so we would appreciate it, if you have a moment, to tell us what additional cosmetics and makeup products you'd like to see us include. Feel free to email us with your thoughts and suggestions. If you have tried our products and like them, we appreciate you letting us know and referral to others.

Contact us

The best way to contact us is by email. generalinquiries can be sent to:

info@tgcosmetics.com

or you can send us a fax at 703.566.3061

Our mailing address is:

tgcosmetics.com
P.O. Box 2473
Alexandria, Virginia 22301

Be beautiful and enjoy.

Back to Home page